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Terms of Service

Last updated: March 28, 2026

These Terms of Service (“Terms”) govern your access to and use of the Benford SaaS website, web application, and related services (collectively, the “Service”) offered by Benford (“we,” “us,” or “our”). By using the Service, you agree to these Terms and our Acceptable Use Policy and Privacy Policy.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” includes that organization.


1. The Service

Benford provides tools to upload numeric datasets (e.g. CSV or XLSX), run Benford’s Law–style analyses, visualize results, drill into data, export reports, and (on eligible plans) access certain features through a documented HTTP API.

We may modify, suspend, or discontinue parts of the Service with reasonable notice where practicable. We do not guarantee uninterrupted or error-free operation.


2. Accounts and workspaces

You must provide accurate registration information and keep your credentials secure. You are responsible for activity under your account.

The Service may be organized around workspaces and members with roles (e.g. owner, admin, member). Workspace administrators control invitations, settings, and—where available—API keys.


3. Subscription tiers and API access

Some features—including API keys and use of the /api/v1 HTTP API—may be limited to designated subscription tiers (e.g. Pro). Fees, taxes, and billing terms are presented at purchase or in your order flow. Failure to pay may result in suspension of paid features.

API use is also subject to technical limits (e.g. rate limits) described in our documentation. Those limits may change to protect the Service.


4. API keys and programmatic access

Where enabled for your workspace, you may create API keys subject to role requirements (e.g. owner or admin). You are responsible for:

  • Keeping keys confidential and rotating or revoking compromised keys promptly.
  • All requests authenticated with your keys, as if you had made them yourself.
  • Ensuring your integrations comply with these Terms and the Acceptable Use Policy.

We may suspend keys or API access that appear compromised, abusive, or out of compliance.


5. Customer data

You retain ownership of data you submit to the Service (“Customer Data”), subject to the rights you grant us below.

You grant us a non-exclusive license to host, process, transmit, and display Customer Data only as needed to provide, secure, and improve the Service, and as described in our Privacy Policy.

You represent that you have all rights necessary to submit Customer Data and that its processing does not violate applicable law or third-party rights.


6. Acceptable use

You must comply with our Acceptable Use Policy. We may suspend or terminate access for violations.


7. Intellectual property

The Service, including software, branding, and documentation (excluding your Customer Data), is owned by us or our licensors. Except for the limited rights to use the Service under these Terms, no rights are granted.

Feedback you provide may be used without obligation to you.


8. Third-party services

The Service may rely on infrastructure providers (e.g. hosting, database, authentication). Their processing is described at a high level in our Privacy Policy.


9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that analysis outputs are suitable for any specific regulatory, legal, or audit conclusion. You remain responsible for your use of results in professional or compliance contexts.


10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR GOODWILL.

OUR AGGREGATE LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100) IF YOU HAVE NOT PAID US.

Some jurisdictions do not allow certain limitations; in those cases, our liability is limited to the fullest extent permitted by law.


11. Indemnity

You will defend and indemnify us against third-party claims arising from (a) your Customer Data, (b) your misuse of the Service or API, or (c) your violation of these Terms or applicable law, except to the extent caused by our willful misconduct.


12. Termination

You may stop using the Service at any time. We may suspend or terminate access for breach, risk to the Service, or legal requirements. Provisions that by nature should survive (e.g. disclaimers, liability limits, indemnity) will survive termination.


13. Changes

We may update these Terms by posting a revised version and updating the “Last updated” date. Material changes may be communicated through the Service or email. Continued use after the effective date constitutes acceptance where permitted by law.


14. Governing law and disputes

These Terms are governed by the laws of [your jurisdiction / state / country], excluding conflict-of-law rules. Courts in [your venue] have exclusive jurisdiction, except where prohibited by law.

(Replace bracketed jurisdiction and venue with values your counsel selects.)


15. Contact

Questions about these Terms: [your legal or support email].

(Replace with a real contact address.)